Description

Active eCommerce Chat & Support App for Support Board

Active eCommerce Chat & Support App for Support Board is a powerful tool that enhances the support capabilities of your e-commerce platform. With a range of features designed to improve customer communication and satisfaction, this app is a valuable addition to your online business. Here is a list of some of its key features:

1. Real-time Chat Support
2. Multi-agent Support
3. Chat History
4. User-Friendly Interface
5. Customizable Chat Widget
6. Automated Messages
7. Offline Message Form
8. Canned Responses
9. File and Image Sharing
10. Customer Information Retrieval
11. Agent Availability Status
12. Visitor Tracking
13. Typing Indicator
14. Customizable Chat Greetings
15. Email Notifications
16. Ticketing System Integration
17. User Authentication
18. GDPR Compliance
19. API Integration
20. Multi-language Support
21. Responsive Design
22. Sound Notifications
23. SSL Encryption
24. Message Delivery Status
25. Comprehensive Reporting and Analytics
26. Agent Performance Monitoring
27. Customer Feedback Collection
28. Knowledge Base Integration
29. Chatbot Integration
30. Social Media Integration
31. Integration with e-commerce Platform
32. Role-Based Access Control
33. Customizable Branding
34. Proactive Chat Invitations
35. Mobile App Support
36. In-App Messaging
37. User Profiles
38. Ticket Escalation
39. Chat Transfer
40. Emoticons and Stickers

These features make Active eCommerce Chat & Support App for Support Board an indispensable tool for e-commerce businesses looking to provide excellent customer support, streamline communication, and boost customer satisfaction.